CNF & Associates is engaged in providing engineering and consulting services. The purpose of this policy statement is to confirm our commitment to meeting the quality standards expected by our customers in the delivery of the services that we supply to them.

Our quality system is based on the requirements of ISO 9001: 2000. To implement this policy we shall focus on the needs of our customers with particular reference to legislation and statutory obligations. Our quality management system will provide mechanisms for detecting system shortfalls and for stimulating process improvements.

CNF & Associates will adopt procedures and disciplines to ensure that:

		The system is effectively implemented by undertaking relevant skills training and conducting appropriate quality awareness training;
		Responsibilities for quality are established by communicating these responsibilities clearly to all employees;
		The policy and procedures continue to be appropriate by initiating regular reviews to check their effectiveness and ongoing relevance,
		The company clearly understands the needs and expectations of our customers and initiates continuous improvement activities to meet these expectations, and
		Implementation of effective corrective action is part of a process of continuous improvement.